Everything Vocallie can do — and how to make it do it.

The product in one page — what it does, who it is for, and what it replaces.

From signup to a live answered call, step by step.

What actually happens between a ringing phone and a booked appointment.

Workspace, agent, number, call, lead, queue — the vocabulary of the panel.

Signup, email verification, the onboarding checklist and going live.

Create and configure agents — persona, voice, model, greeting, limits.

Flow sections that steer the call without scripting every sentence.

Teach the agent your pricing, policies and FAQs so it never guesses.

Let the agent call your own systems mid-conversation.

How the agent remembers a caller between calls.

Browser test, phone test and text test before anything goes live.

Put a call button on your own site.

Buy a number, bring your own SIP trunk, and map numbers to agents.

How an incoming call is answered, transferred or ended.

Place a single outbound call right now.

The auto-dialler behind follow-ups, callbacks and campaigns.

Send callers to the right agent based on their CRM stage.

Transcripts, summaries, outcomes and cost for every call.

Turn call recording on, listen back, and stay compliant.

Listen in on a call in progress, whisper, or take it over.

Leads, notes, activity timeline, stages and click-to-call.

Pipeline stages, tags and custom fields.

Bulk outbound calling from a contact list or CSV.

Let the agent check availability and book on the call.

Multiple staff, rooms or chairs with their own timetables.

Scheduled call-backs that dial themselves.

Never lose a caller who rang while every line was busy.

Post-call rules: when X happens, do Y.

Your at-a-glance home screen.

Volume, outcomes, sentiment and spend over time.

What each plan includes and what happens at the limits.

Prepaid balance, per-minute charges, top-ups and invoices.

Buy more of one thing without upgrading everything.

Invite people and control what each of them can see.

Programmatic access for your own tools.

Push call events into your CRM or automation tool.

Connect Vocallie to the tools you already use — and ask for any we haven’t built yet.

AI disclosure, recording consent and do-not-call.

Name, timezone and the settings everything else inherits.

The problems people actually hit, and the fix for each.

Short answers to the questions we get most.